We’re launching new features all the time - and we’ve launched a lot already. If what you need is missing from the list below then just drop us a line and we’ll tell you where it is in our backlog.
Document Uploads
Upload written documents in .doc, .docx, and .txt format.
Spreadsheet Uploads
Upload spreadsheet data in .csv format
Secure storage
All uploaded files are encrypted at rest and fully compliant with ISO and SOC standards
Centralised Downloads
Uploaded files can be stored securely and re-downloaded by your team (with access controlled centrally by you)
Video Streaming
Attach videos from your company GDrive or from your Loom account directly to your insights
Powerful Search
Search across the entire repository: including inside any uploaded documents
Automated Transcripts
Automatically generate codable transcripts of all your uploaded documents - with footnotes and columns intact
Transcript Coding
Code your transcripts using a customisable tagging system
Global Tagging
Define your own tags and then reuse them whilst analysing any transcript
Central Tag Management
Rename, merge, and delete your tags using a centralised tag management system
“Atomic” Insights
Use tags to create a series of “atomic” insights. Describe these using text, images, audio or video
Custom Taxonomies
Use a combination of tags, folders, and “atomic” insights to create your own bespoke taxonomy
Quantitative Metrics
Assign each atomic insight to a particular quantitative metric, allowing its impact to be measure
“Pirate” Metrics
Use an abridged version of “Pirate” metrics in order to measure growth
Costs Analysis
Assign insights to specific expenditure categories, including customer service calls and time lost
Analytics Dashboard
Visualise the impact your insights have on your business using tree diagrams and bar charts
Coming Q4 2020
Participant CRM
Manage all of your participant’s details centrally and track each contact made with them
Coming Q1 2021
Link Insights to People
Assign each source and insight to a specific participant; link every quote to a profile of the person who provided it
Coming Q1 2021
Instant Presentations
Curate a selection of insights from your repository into a full-screen presentation - complete with video
Remote Management
Share your presentations via dedicated, password protected links. Manage access remotely.
Automatic Updates
Update an insight in your repository and each presentation it features in will update automatically
Comments & Notifications
Leave comments on insights and be notified when someone reponds (notifications coming Q1 2021)
Export to Powerpoint
Export your presentations directly to PowerPoint and edit the results
Export to
CSV
Export all of your insights from the repository as a CSV file
Encryption at Rest
All data uploaded is encrypted at rest and in transit via HTTPS. Fully ISO 27001 and SOC certified.
Manage Permissions
Global view of everyone who has access to your repository with remotely managable permissions
Restrict Access
Restrict access to sensitive data when sharing access to your repository
Fully GDPR Compliant
Manage all participant data centrally and delete from the entire repository when required
Coming Q4 2020
Anonymise at Source
Automatically anonymise participant data when uploading their details
Coming Q1 2021
Centralised Consent
Attach consent forms from your fieldwork directly to your participant records
Coming Q1 2021
Journey Mapping
Create journey maps to describe your customers experiences, and assign insights from your repository to the relevant sections
Remote Sharing
Share your maps with colleagues. Password protect and manage access remotely
Full-screen Presentation
Present your journey in a full-screen view that can scale to any resolution and display size
Impact Mapping
Assign an insight to your map and the impact it has on your business will automatically apply to the task described
Coming Q4 2020
User
Flows
Coming Q1 2021
Map the different journeys users can take through your products, and assign insights to specific screens
Tag
People
Assign each map to a specific person or role from your participant CRM
Coming Q1 2021
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